AdvancedWorkplace Wellbeing
Absorb the anger and re-motivate
Hugo is furious at being passed over for an important project, and says so openly. You need to receive that frustration without feeding it, and bring him back on board.
The situation
Leadership picked someone else to lead the new strategic project. Hugo found out by email. He walks into your office, furious.
Persona
Hugo, 37, technical project manager, ambitious and invested. He has just learned he was not chosen to lead the company's flagship project.
Learning objectives
- 1Receive the anger without being thrown by it
- 2Acknowledge the emotion without conceding
- 3Reframe the situation objectively
- 4Offer a motivating way forward
Skills practised
Emotional regulationResilienceNonviolent communicationRe-engagement
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Request access to this roleplayEstimated time10-15 min
FormatAI conversation
ReplaysUnlimited
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